Payment Methods & Billing Cycles
Everything you need to know about payments, billing, and managing your account.
Accepted Payment Methods
Loafhosts accepts the following payment methods for all services:
- • Visa
- • Mastercard
- • American Express
- • Discover
All card payments are processed securely through our payment gateway.
- • PayPal Balance
- • PayPal Credit
- • Bank transfers via PayPal
- • PayPal linked cards
PayPal provides additional buyer protection and convenience.
All payments are processed through secure, PCI-compliant payment gateways. We never store your payment information on our servers.
Billing Cycles
We offer flexible billing cycles to suit your needs:
Monthly
Billed every month
Standard Rate
Quarterly
Billed every 3 months
5% Discount
Semi-Annual
Billed every 6 months
10% Discount
Annual
Billed every 12 months
15% Discount
Payment Processing
Here's what you need to know about how payments are processed:
When Payments Are Charged
- New Orders: Charged immediately upon order completion
- Renewals: Charged 1 day before service expiration
- Upgrades: Prorated amount charged immediately
- Add-ons: Charged immediately when added
Payment Confirmation
After successful payment:
- You'll receive an email confirmation
- Your service will be activated within 5-10 minutes
- Invoice will be available in your billing panel
- Service expiration date will be updated
Failed Payments
If a payment fails, here's what happens:
- • Day 0: Payment fails, email notification sent
- • Day 1-7: Grace period, service remains active
- • Day 7: Service suspended if payment not received
- • Day 10: Service terminated and data deleted
Resolving Failed Payments
To resolve a failed payment:
- Log into your billing panel
- Navigate to "My Invoices"
- Find the unpaid invoice
- Click "Pay Now" and complete payment
- Service will be reactivated automatically
Refund Policy
We offer money-back guarantees on our services:
Money-back guarantee
Money-back guarantee
Money-back guarantee
Managing Your Payment Methods
You can manage your payment methods in the billing panel:
- Log into your billing panel
- Go to "Payment Methods"
- Add, edit, or remove payment methods
- Set a default payment method for automatic renewals
Never share your billing panel credentials with anyone. Loafhosts staff will never ask for your password or payment information via email or Discord.
Need Help?
If you have questions about billing or payments:
- Billing Support: [email protected]
- General Support: Contact us
- Discord: Join our Discord