How to Upgrade Your Server
Learn how to upgrade your server resources, change plans, and manage upgrades through our WHMCS billing system.
- • Check your current server usage and performance
- • Determine what resources you need (RAM, CPU, storage)
- • Ensure your payment method is up to date
- • Consider upgrading during low-traffic periods
When to Consider Upgrading
You should consider upgrading your server when you experience:
- • High CPU usage (consistently above 80%)
- • Low available RAM (less than 20% free)
- • Frequent server lag or timeouts
- • Slow response times
- • Increased player count
- • More mods or plugins installed
- • Larger world sizes or maps
- • Additional features needed
Upgrade Methods
There are several ways to upgrade your server with Loafhosts:
Method 1: Through WHMCS Client Area
- Log into your WHMCS client area
- Navigate to "My Products & Services"
- Find your server and click "View Details"
- Look for "Upgrade/Downgrade Options" or "Product Upgrades"
- Select your desired upgrade package
- Review the pricing and billing cycle changes
- Complete the payment process
Method 2: Contact Support for Custom Upgrades
For custom configurations or special requirements:
- Submit a support ticket through our contact form
- Specify your current server details
- Describe your upgrade requirements
- Our team will provide a custom quote
- Approve the upgrade and complete payment
Available Upgrade Options
Resource Upgrades
Memory (RAM)
- • 2GB → 4GB → 8GB → 16GB
- • Most common upgrade
- • Improves performance significantly
CPU Cores
- • 2 cores → 4 cores → 8 cores
- • Better for CPU-intensive games
- • Improves multi-threading
Storage Space
- • 25GB → 50GB → 100GB → 200GB
- • Needed for mods and maps
- • SSD storage for better performance
Player Slots
- • 32 → 64 → 128 → 256 slots
- • Game-dependent maximums
- • Requires adequate RAM/CPU
Location Changes
You can also request to move your server to a different location:
- Dallas, Texas: Central US location
- New York: East Coast US
- London, UK: European location
Location changes require server migration and may involve downtime. Contact support to discuss the process and any associated costs.
Upgrade Pricing and Billing
How Upgrade Pricing Works
Our WHMCS system calculates upgrades using prorated billing:
- Prorated Credit: You receive credit for unused time on your current plan
- New Plan Cost: The cost of the new plan for the remaining billing period
- Difference Charged: You pay the difference between the credit and new cost
- Next Billing Cycle: Future bills reflect the new plan pricing
Example Upgrade Calculation
Current Plan: 4GB RAM - $20/month
New Plan: 8GB RAM - $35/month
Days Remaining: 15 days (50% of billing cycle)
Credit for Current Plan: $20 × 50% = $10
Cost for New Plan: $35 × 50% = $17.50
Upgrade Cost: $17.50 - $10 = $7.50
Upgrade Process Timeline
Automatic Upgrades
Most resource upgrades are applied automatically:
- Payment Processing: 1-5 minutes
- Server Shutdown: Automatic (brief downtime)
- Resource Allocation: 2-10 minutes
- Server Restart: Automatic
- Total Downtime: Usually 5-15 minutes
Manual Upgrades
Some upgrades require manual intervention:
- Location Changes: 1-24 hours
- Custom Configurations: 2-48 hours
- Hardware Changes: 1-24 hours
- Game Type Changes: 1-12 hours
Post-Upgrade Steps
After your upgrade is complete:
- Verify Resources: Check that new resources are allocated in your control panel
- Test Performance: Monitor server performance with the new resources
- Update Configurations: Adjust settings to utilize new resources
- Inform Players: Notify your community about improvements
- Monitor Usage: Keep an eye on resource utilization
- ✓ Control panel shows new resource allocations
- ✓ Server starts without errors
- ✓ Performance monitoring shows improvements
- ✓ Players can connect normally
- ✓ WHMCS invoice reflects new pricing
Downgrade Options
If you need to reduce resources:
Downgrade Process
- Contact support to discuss downgrade options
- Ensure your server can operate with reduced resources
- Backup your server data before downgrading
- Schedule the downgrade during low-traffic periods
- Monitor performance after the change
Downgrades may not provide immediate refunds. Credits are typically applied to future billing cycles. Ensure your server can function properly with reduced resources before proceeding.
Troubleshooting Upgrade Issues
Common Problems
- Payment Declined: Update payment method in WHMCS
- Server Won't Start: Check console logs for errors
- Resources Not Applied: Contact support for manual verification
- Performance Issues: May need configuration adjustments
Getting Help
If you encounter issues with upgrades:
- WHMCS Support: Submit tickets through the billing system
- Discord: Join our Discord for community help
- Email Support: Contact [email protected] for billing issues
Upgrade Planning Tips
Resource Planning
Monitor Before Upgrading:
Track resource usage for at least a week to identify patterns
Plan for Growth:
Upgrade with future expansion in mind, not just current needs
Budget Considerations:
Factor upgrade costs into your monthly server budget
Timing:
Schedule upgrades during low-activity periods when possible