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Loafhosts

Answers, fresh out the oven.

The things people ask before and after buying. Can’t find what you need? Hit Discord or open a Hub ticket.

19 questions answered · 6 categories

General What does Loafhosts offer?

We host Arma Reforger and Minecraft game servers, plus dedicated servers. Everything is managed via the LoafHub game panel and the LoafHub dashboard at hub.loafhosts.com.

General How fast is server deployment?

60 seconds from cart to live for game servers, your server deploys automatically once payment is confirmed, with instant access to the LoafHub game panel. Dedicated boxes are built to order, so allow up to 14 days for delivery.

General Where are your servers located?

Your Custom server can deploy in New York, Dallas, or Los Angeles in the United States, plus Frankfurt (Germany) and Sydney (Australia), covering North America, the EU, and Oceania. You choose the region while building your server. New York, Dallas, Los Angeles and Frankfurt are all included at no extra cost; only Sydney adds $10 a month.

General What DDoS protection do you offer?

Every Custom server includes Terabit DDoS Protection at no extra cost, with 500+ Tbps of volumetric capacity and 13+ Tbps of stateful filtering, across Dallas, Los Angeles, New York, Frankfurt and Sydney. There is no tier to choose and nothing to switch on.

Billing & Hub How do I access my billing area?

Log in to LoafHub at hub.loafhosts.com. From there you can see invoices, swap payment methods, manage subscriptions, request renewals, upgrade or downgrade services, view your order history, or open tickets.

Billing & Hub What payment methods do you accept?

Credit and debit cards (Visa, Mastercard, Amex, Discover) processed securely through Stripe. PayPal is no longer supported. Crypto on request via a Hub ticket.

Billing & Hub Is there a setup fee?

No setup fees on any plan. Cancel any time.

Billing & Hub Do you offer refunds?

Game servers come with a 3-day money-back guarantee. If you're not satisfied, contact support within 3 days of your order for a full refund. Dedicated servers are non-refundable.

Billing & Hub How do I cancel or change a plan?

Inside LoafHub, click your service → Cancel or Upgrade/Downgrade. Plan changes are pro-rated automatically.

LoafHub panel What is the LoafHub panel?

LoafHub is our in-house control panel built specifically for game servers, file manager, real-time console, mod manager, plugin installer, scheduler, automatic updates, backups, networking, sub-users, and server analytics. Your billing and your servers sit behind the same login, so there is no separate portal to keep track of.

LoafHub panel Can I invite teammates?

Yes. LoafHub supports sub-users with scoped permissions per server. Single sign-on is rolling out.

LoafHub panel Are backups included?

Yes. Every plan ships with automatic versioned snapshots and one-click restore. We keep an off-site copy of your latest backup.

Minecraft Which Minecraft versions are supported?

Any version. Default is Paper. Switch to Purpur, Folia, Forge, NeoForge, Fabric, or vanilla in one click. Bedrock and Geyser/Floodgate are also supported.

Minecraft Does it include a modpack manager?

Yes. The modpack manager installs from CurseForge and Modrinth in one click. The plugin installer covers CurseForge, Modrinth, and Spigot.

Arma Reforger Does Arma Reforger hosting include Workshop integration?

Yes. Browse, install, and update Workshop mods directly from the panel, including hidden mods that are not listed on the Bohemia Workshop.

Arma Reforger What does the Mod Manager handle?

The Mod Manager browses, installs, and updates mods straight from the panel, including hidden mods that aren't listed on the Bohemia Workshop. Reforger reads the modlist at boot, so a change applies on the next restart and only the mods that actually changed get downloaded.

Support How do I get support?

Our primary channel is Discord (discord.gg/loafhosts) for fast responses. You can also submit tickets through LoafHub or email [email protected].

Support What are your support hours?

24/5 weekday coverage with reduced weekend availability and average response times under 30 minutes during business hours. Live chat, email, ticket via Hub, and Discord, pick what works.

Support Do you offer migration assistance?

Yes. Free migrations for new customers, point us at your current host and we'll move worlds, mods, configs, plugins, players, and schedules across.

Still stuck?

Open a Hub ticket or jump in our Discord and we'll get you sorted.