When a Conan Exiles server does not come up, open the Crashes page. It lists each start of the server, reads its log, and says what happened. Look first at the word on the newest row. Failed to start reads “The server never got as far as letting players in.” Crashed reads “The game stopped without being asked to.” The full list of what the page can tell is in read the crash log.
Is it just slow?
The game prints the line Started SourceServerQueries when it is ready. On a played world that comes 16 to 25 seconds after the files load. The first start of a new server takes longer, and a stop can take nearly four minutes on a new world. Give it a few minutes before you decide it has failed. The panel counts the start as under way until that line appears.
Read the row
Open the newest row in Crashes. These are the outcomes you may see:
- Running now. The server is up and players can join.
- Starting. The server is still starting.
- Ran and stopped. It started, ran and stopped normally.
- Failed to start. No ready line and no exit line in the log.
- Crashed. The game stopped without being asked to. This includes a start the machine ended for memory: Out of memory then reads Yes.
- Ended early. The server was ready, then the log ends with no clean exit and no crash line, for example after a kill.
- Failed to start
The row (1) is one start. Choose a row and its detail opens on the right. In this picture the open detail is the newest start, which is running; a failed start shows its own headline there.
The detail shows Started, Log last written, Game version (when the log names it), Exit code, Out of memory, then What the panel can tell (N), then “Last (n) lines (of (total))” with the end of the log. When no known cause matches, it says “None of the known causes are in this start’s log. The last lines below may still show what happened.” The game keeps only the newest ten logs.
What the panel can tell
Each finding has a title and a fix. These are the ones that stop a start.
- The world file could not be read or written. The world is one database file. Put back one of the game’s backups from the World page, then start again.
- The server ran out of disk space. Free some space: worlds the panel set aside on the World page, mods you do not use, old backups. Then start again.
- The server ran out of memory. With the Isle of Siptah on, a server used about 10 GB with nobody on, and about 5 GB without it. Leave the Isle of Siptah out on the World page if nobody plays there, remove mods you do not need, or move to a bigger plan. Server ran out of memory has the steps.
- The server used all its memory and was stopped. The machine ended it at its memory limit, so the game could not save or write why. The fixes are the same as above.
- A mod did not load. The line names the mod. Update it from the Mods page, or take it off the list. A mod made for the old Conan Exiles never loads on this one.
- A port the game needs was in use. Restart the server. If it happens again, ask support to check its ports.
- The game crashed inside its engine. Restart it. If it happens again at the same moment, take the last mod you added off the list first.
- The engine wrote a crash report. The lines below it are the engine’s own report. If it repeats with mods, take the newest mod off first.
A finding that a mod asked to reach the internet and was refused is only a notice. It does not stop a start. Decide it on the World page.
Not enough memory
Conan needs a lot. The smallest Conan plan has 12 GB because a server with 8 GB was ended for memory while loading with the Isle of Siptah on. A played world with mods can need more. Leaving the Isle of Siptah out is on the World page, and it needs the server stopped.
If it does not work
- Failed to start and no finding. Open the newest log in Files:
ConanSandbox/Saved/Logs/ConanSandbox.log. Older starts areConanSandbox-backup-files in the same folder. - A mod is the likely cause. Take the newest one off the list on Mods, choose Apply (a stopped server) or Apply and restart (a running one, which drops everyone on it), and start again.
- The Players page says the game is not answering. See players cannot connect.
More about the game: Conan Exiles servers.